Insurance Brokers Code of Practice

Don Hutton Insurance Brokers Pty Ltd t/as The Builders Insurance Broker are proud members of the National Insurance Brokers Association (NIBA). NIBA has been a driving force for change in the Australian insurance broking industry, setting higher standards for professionalism and education for insurance brokers. The Insurance Brokers Code of Practice was developed by NIBA to provide additional safeguards for clients, prospective clients, and other parties with whom Code Subscribers interact in performing services.

Don Hutton Insurance Brokers Pty Ltd t/as The Builders Insurance Broker subscribe to this code, and in turn NIBA’s commitment to uphold professional competence, and consumer confidence.

We usually act on your behalf and in your interests in matters. However, sometimes, it may be more appropriate for us to either arrange insurance or manage claims where we act as an agent of the insurer. If and when this situation arises, we will explain and highlight this to you.

We are authorised to advise you about and arrange general insurance products. If we are unable to act on your behalf due to a conflict of interest which cannot be managed, we will immediately notify you.

Our Service Agreement

This agreement sets out the terms on which we provide our services to you. By appointing us, you agree to be bound by these terms.

Our service agreement, outlines the services that we can provide, and is applicable to all of our clients.